Privacy Policy

Effective Date: May 25, 2025

At VendorConnect, accessible from https://vendorconnect.com.ng, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform.

By accessing VendorConnect, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.

1. Who We Are

VendorConnect is a digital marketplace and directory platform based in Nigeria that connects vendors, suppliers, manufacturers, and service providers to potential customers and procurement opportunities.

2. Information We Collect

a. Personal Information

We collect personal data when you register, complete forms, or interact with our services. This may include:

  • Full name

  • Email address

  • Phone number

  • Company/organization details

  • Business category and location

  • Login credentials (stored securely)

b. Technical Data

When you use our platform, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the platform

c. Media and Files

If you upload images, documents, or videos to VendorConnect (e.g. product catalogs or certifications), avoid including personal or location metadata unless necessary.

3. How We Use Your Information

We use your data to:

  • Register and manage your account

  • Display your business profile in the VendorConnect directory

  • Connect you with buyers and procurement opportunities

  • Improve and personalize the user experience

  • Communicate with you about updates or support issues

  • Detect and prevent fraudulent or unauthorized activity

4. Cookies and Tracking Technologies

VendorConnect uses cookies to:

  • Remember your login details

  • Track session activity and site usage

  • Improve performance and analytics

You can choose to disable cookies in your browser settings, but some parts of the site may not function properly as a result.

5. Embedded Content and External Links

Some pages on VendorConnect may include embedded content (e.g., YouTube videos or external tools). Embedded content behaves as if you visited the third-party site directly, which may collect data and use cookies independently.

6. Who We Share Your Data With

We do not sell your data. We may share limited information with:

  • Service providers and contractors for operational purposes

  • Legal or regulatory authorities if required

  • Other users of the platform (e.g., business listings)

7. How Long We Retain Your Data

  • User profiles: Retained as long as your account remains active

  • Comments and inquiries: Retained indefinitely for audit and moderation

  • Deleted accounts: Data may be archived or anonymized for legal compliance or reporting

8. Your Rights and Choices

You have the right to:

  • Access your personal data

  • Correct or update inaccurate data

  • Delete your data (subject to regulatory obligations)

  • Withdraw consent at any time

To exercise these rights, contact us at support@vendorconnect.com.ng.

9. Data Security

We implement industry-standard security measures including SSL encryption, firewall protection, and secure password storage. However, no method is 100% secure, and we cannot guarantee absolute protection.

10. Where Your Data Is Processed

Your data may be processed on servers located in Nigeria or abroad depending on the services used (e.g., hosting, email, analytics).

11. Children’s Privacy

VendorConnect is intended for users aged 18 and above. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

VendorConnect Support Team
Email: support@vendorconnect.com.ng
Website: https://vendorconnect.com.ng